Glossary

PR-based remediation

PR-based remediation means cloud fixes are delivered as pull requests that engineers review and merge, rather than applied silently by an automated tool. Glassity uses PR-based remediation so every change is transparent, version-controlled, and human-approved: the agent proposes the fix, explains the reasoning, and waits. This keeps teams in control, fits existing review workflows, and creates an audit trail. Nothing touches production until an engineer merges, which is why trust and adoption stay high.

PR-based remediation delivers infrastructure changes the way engineers already work: as pull requests. Instead of an opaque tool reaching into your account and applying changes on its own, Glassity’s agent opens a PR, describes what it found, proposes the fix, and explains the expected impact.

Engineers stay firmly in control. They review the diff, ask questions, adjust, and merge only when they are satisfied — or close the PR if it is not right. Because every change flows through version control, the result is a transparent, reversible audit trail rather than mystery actions.

This approach is the backbone of cloud cost remediation within the agentic platform for cloud operations. Once merged, the outcome is confirmed by closed-loop billing verification so claimed savings are real. See Pull for the PR workflow and Autopilot for how proposals are generated.

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